Accessibility Statement

Our Commitment to Accessibility

CoilHarmony is committed to ensuring that our website is accessible to all users, regardless of their abilities or disabilities. We believe that everyone should have equal access to information about our draveltech products and services.

We are continuously working to improve the accessibility of our website and ensure compliance with applicable accessibility standards and guidelines.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline how to make web content more accessible to people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor disabilities (limited fine motor control, paralysis)
• Cognitive disabilities (learning disabilities, memory impairments)

Accessibility Features

Our website includes the following accessibility features:

Ongoing Efforts

We are continuously working to improve accessibility through:

• Regular accessibility audits and testing
• User testing with people with disabilities
• Staff training on accessibility best practices
• Ongoing updates and improvements to our website
• Collaboration with accessibility experts and consultants

Browser and Assistive Technology Support

Our website is designed to work with a wide range of browsers and assistive technologies:

Known Limitations

While we strive for full accessibility, some areas may still present challenges:

• Some PDF documents may not be fully accessible (we're working to remediate these)
• Third-party embedded content may have accessibility limitations
• Some interactive elements are being updated for better accessibility

We are actively working to address these limitations and welcome your feedback on any accessibility barriers you encounter.

Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our content and services:

• Phone support: +1 (555) 123-4567
• Email assistance: accessibility@coilharmony.online
• Alternative document formats upon request
• Personal assistance with orders and inquiries

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When contacting us about accessibility, please include:

• The specific page or feature you're having trouble with
• A description of the accessibility barrier
• The assistive technology you're using (if applicable)
• Your browser and operating system information

Formal Complaints Process

If you're not satisfied with our response to your accessibility concern, you may file a formal complaint:

1. Contact our Accessibility Coordinator using the information above
2. If not resolved, escalate to our Customer Relations Manager
3. As a last resort, you may file a complaint with relevant regulatory authorities

Third-Party Content

Our website may include content from third-party providers (such as payment processors, social media widgets, or embedded videos). While we strive to ensure these are accessible, we cannot always guarantee the accessibility of third-party content. If you encounter accessibility issues with third-party content, please let us know so we can work with the provider to address the issue.

Updates to This Statement

This accessibility statement will be updated as we make improvements to our website and as accessibility standards evolve. We review and update this statement at least annually.